Sales and Leasing Administrator

Job Title: Sales and Leasing Administrator
Reports To: Executive Vice President, Development
Department: Residential

Position Summary

The Sales and Leasing Administrator will be a key member of the Residential team at SmartCentres REIT and will be responsible for the organization and coordination of sales and leasing administration and procedures. Reporting directly to the Executive Vice President, Development, and working alongside the Sales and Leasing teams, this role is an important part of a dynamic group acting as the conduit between sales, leasing, and administration.

The ideal candidate will be expected to take a proactive and entrepreneurial approach to assist with selling pre-construction condos, leasing rental apartments, and operating a resale brokerage. They will collaborate with the sales team, leasing team, realtors, purchasers, and sellers to facilitate real estate transactions. They will assist in improving systems, maximizing value, and developing efficiencies in a busy, bustling office.


• Opening and closing of the sales office during business hours as scheduled;
• Maintaining and managing the reception desk, including but not limited to answering phone calls, checking voicemail messages, etc. during scheduled hours and after hours when necessary;
• Prepare Agreement of Purchase and Sale, Lease Agreements, and supporting amendments for residential home sales and leases;
• Maintaining and setting up manual and computerized information filing system for sales logs and customer files;
• Manage email inbox; write and distribute email, correspondence memos, letters, and forms;
• Creating, compiling, and communicating daily and weekly detailed reports for Sales and Development teams;
• Utilize various formats of software and electronic communications to connect with brokers, purchasers, sellers, and residents;
• Assisting with the collection of deposit cheques from purchasers, agents, and residents;
• Collect, enter, and maintain contact data in CRM;
• Assist the sales and leasing teams where necessary inperforming their duties.

Academic/Professional Requirements:

• High School Diploma. University degree preferred but not required.

Required Skills/Experience:

• 1-3 years of relevant work experience in real estate sales and/or leasing administration;
• Excellent written and verbal communication skills;
• Detail oriented self starter with a high level of organizational skills;
• Self-motivated, hardworking, and resourceful with a strong desire to learn;
• Able to work in a fast-paced environment;
• Excellent multi-tasking and time management skills;
• Continually demonstrate personal integrity throughout all daily activities;
• Aptitude to identify the needs of the team and provide support when required;
• Proficiency in Adobe and Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint);
• Ability to work flexible hours, including evenings and weekends, and travel to communities, when required.


The Sales and Leasing Administrator must be client focused, advocate and communicate a positive image of the company, both internally and externally. The Sales and Leasing Administrator shall take accountability for decisions made and conduct oneself in a respectful and ethical manner in representing the Trust’s interests. The Sales and Leasing Administrator shall demonstrate entrepreneurialism and behave like an “owner” in carrying out daily tasks and responsibilities, demonstrating creativity and resourcefulness in achieving desired results. The Sales and Leasing Administrator is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.

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