Insurance Administrator

Job Title: Insurance Administrator
Reports To: Director, Insurance & Risk Management
Department: Operations

Position Summary

We are seeking a detail-oriented and organized Insurance Administrator to join our team. The ideal candidate will possess strong administrative skills, some knowledge or understanding of insurance language, and the ability to handle the busy needs of our department. This role involves managing files in SharePoint, taking minutes during meetings, creating reports, and utilizing medium to advanced Excel skills. The successful candidate will be a quick thinker, easily adapts to changes, and work well as a team player.


• Administrative Support: Provide comprehensive administrative support to the insurance department, ensuring smooth operations.
• File Management: Save and manage files in SharePoint, ensuring accurate and up-to-date records.
• Organizational Skills: Maintain organized records and assist with the coordination of departmental activities.
• Adaptability: Handle a dynamic and busy work environment with ease, adapting to changing priorities and tasks.
• Team Collaboration: Work collaboratively with team members to achieve departmental goals.
• Minute Taking: Accurately take minutes during meetings and distribute them in a timely manner.
• Reporting: Create and maintain reports, utilizing medium to advanced Excel skills to analyze data.
• Quick Thinking: Respond promptly and effectively to urgent tasks and requests.
• Communication: Communicate clearly and professionally with team members and other departments.
• Task Management: Prioritize and manage multiple tasks efficiently.

Academic/Professional Requirements:

• College diploma or University degree,

Required Skills/Experience:

• Previous administrative experience is essential; insurance experience is beneficial but not required.
• Technical Skills: Proficient in Microsoft Office Suite, particularly Excel (medium to advanced level).
• SharePoint: Experience with saving and managing files in SharePoint.
• Organizational Skills: Excellent organizational and multitasking abilities.
• Communication Skills: Strong written and verbal communication skills.
• Team Player: Ability to work effectively in a team-oriented environment.
• Adaptability: Flexible and adaptable to changing work demands.
• Detail-Oriented: High attention to detail and accuracy.
• Insurance Knowledge: Basic understanding of insurance terminology and processes.
• Problem-Solving: Strong problem-solving skills and the ability to think quickly.
• Reporting Experience: Experience in creating and analyzing reports.


The Associate must be client focused, advocate and communicate a positive image of the company, both internally and externally. The Associate shall take accountability for decisions made and conduct oneself in a respectful and ethical manner in representing the company’s interests. The Associate shall demonstrate entrepreneurialism and behave like an “owner” in carrying out daily tasks and responsibilities, demonstrating creativity and resourcefulness in achieving desired results. The Associate is expected to be a team player and work effectively with colleagues and associates in terms of input, sharing of ideas and working to achieve common goal.

We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. If you are contacted about an employment opportunity, please advise if you require accommodation.

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